Warranty Expiry Tracking
Know which units are still in warranty
Capture warranty periods at purchase and at sale. Wiseventory tells you which units sold to which customers are still covered — making warranty claims a 5-second lookup.
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₹14.2L
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12 SKUs
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4 Orders
What do you get out of it?
A warranty claim becomes a lookup instead of an argument. The cover period is recorded against the unit you sold, so when a customer returns eight months later you settle it from your own record rather than from their crumpled bill or anyone's memory.
How does it work?
- 1
Set a warranty period on the product
Warranty is a property you enable per product, with a period, so it applies to the items where it is relevant rather than to your whole catalogue.
- 2
The end date is stored on the stock record
A warranty end date is held against the individual unit or batch as it is received, so the cover belongs to that physical stock rather than to the product in the abstract.
- 3
It carries onto the invoice
The warranty end date is recorded on the invoice line at billing time, so the document and your records agree about when cover ends.
- 4
A claim is resolved from the record
Because the end date sits with the unit and with the sale, a customer returning with a serial number can be checked without relying on their copy of the bill.
What situations does it handle?
Warranty on a serialised unit
A serialised record carries both the serial and the warranty end date, so the exact unit and its cover are one object. This is the case that matters for electronics.
Warranty on a batch
Warranty end dates can also be held against batch-tracked stock, so a dealer selling batched goods with cover is not forced into serialising everything.
Items with no warranty at all
Warranty is opt-in per product, so most of a general store's catalogue simply never carries it and the counter is not slowed by fields nobody needs.
How do you get more out of it?
- Enable warranty on the products where you actually offer it, and the rest of your catalogue stays uncluttered.
- Pair warranty with serialised tracking for electronics. A customer arriving with just the device can then be checked from the serial alone.
- Warranty end dates can sit on batch-tracked stock too, so you do not have to serialise everything to record cover.
- Because the date is on the unit and on the invoice, a claim months later is a lookup rather than a negotiation.
Common questions
How do I check whether an item is still under warranty?
Look up the unit — by serial number for serialised stock, or by the invoice it was sold on. The warranty end date was recorded against that unit at receipt and against the invoice line at sale, so you have two independent places to confirm it.
Does the customer's bill show the warranty?
The warranty end date is recorded on the invoice line, so it is part of the document rather than a separate note. That is what stops the conversation becoming a disagreement about what was promised.
Can I track warranty without serialising every product?
Yes. Warranty end dates can sit on batch-tracked stock as well as serialised stock. Serialising gives you unit-level certainty, but it is not a prerequisite for recording cover.
How does this help when a customer comes back months later?
You have two independent places to confirm cover: the warranty end date recorded against the unit when it was received, and the same date on the invoice line when it was sold. For a serialised item the customer only needs to bring the device — the serial reaches the sale, and the sale carries the cover.
Included free in every plan
Warranty Expiry Tracking isn't an upgrade or paid add-on. It sits inside Wiseventory alongside GST billing, inventory, POS, GSTR-1 filing and the rest. One simple price for everything.
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