Serial Number Tracking
Per-unit identification for high-value goods
Track each unit of high-value items (mobiles, electronics, jewellery) by its individual serial number. Lookup any serial number to see when it was bought and to whom it was sold.
Inventory Hub
Live Updates
Stock Value
₹14.2L
Low Stock
12 SKUs
Incoming
4 Orders
What do you get out of it?
You know exactly which physical unit you have and which one you sold. Every serialised item is its own stock record, so a handset or an appliance can be traced from receipt to invoice to warranty claim — rather than being one of an indistinguishable count of twelve.
How does it work?
- 1
Switch the product to serialised tracking
Tracking mode is set per product: none, batch, or serialised. Choosing serialised changes what a unit of stock means for that item.
- 2
Each unit becomes one record
A serialised item is received with its serial number and a quantity of exactly one. Ten handsets are ten records, not a line reading ten — which is what makes individual traceability possible at all.
- 3
A serial is required, not optional
Receiving a serialised product without a serial number is rejected. The constraint is what keeps the data trustworthy months later when it matters.
- 4
Selling marks that specific unit sold
When the item is billed, the individual serial is marked as sold rather than a count being decremented, so what remains in stock is a list of real units you can still find.
What situations does it handle?
Serialised and non-serialised in the same shop
An electronics dealer can serialise handsets while tracking cables and covers by plain quantity. The mode is per product, so the counter stays fast for low-value items.
A unit that comes back
Because the serial is on the record, a return is about a specific unit rather than a generic one. You know which handset came back and which invoice it left on.
Serials plus warranty
A serialised record can carry a warranty end date alongside the serial, so the unit and its cover are the same object rather than two things you reconcile.
How do you get more out of it?
- Serialise the items where a specific unit matters — handsets, appliances, machines — and leave accessories on plain quantity so the counter stays fast.
- For phones, the IMEI is the serial. Capture it at receipt and the unit is traceable from that moment on.
- Because each serialised unit is its own record, a stock-take becomes a list you can physically verify rather than a number you hope is right.
- Record the warranty end date alongside the serial as stock arrives. The unit and its cover then live together on one record.
Common questions
How is serialised tracking different from batch tracking?
A batch is a group of units sharing a number and an expiry; a serialised item is a single unit with its own identity. Batch suits medicines and packaged food, serialised suits handsets and appliances where a specific unit needs to be traceable. You choose per product, and a shop can run both.
Is the IMEI the serial number?
For mobile handsets, yes — the IMEI goes in the serial number field. There is nothing IMEI-specific in the software; it is the general serial mechanism, which is why it works equally for appliance serials or machine numbers.
How does serialising change a stock-take?
It turns a number into a list. Because each serialised unit is its own record with its own serial, a stock-take becomes something you can physically verify unit by unit rather than a count you hope matches. For high-value goods that is usually the moment the discipline pays for itself.
Can I look up which invoice a particular unit went out on?
Yes. The serial is recorded on the invoice line, so you can go from a serial to the sale, the date and the customer — which is what a warranty or service dispute needs.
Included free in every plan
Serial Number Tracking isn't an upgrade or paid add-on. It sits inside Wiseventory alongside GST billing, inventory, POS, GSTR-1 filing and the rest. One simple price for everything.
Free tools you can use right now
No signup, no watermark — they run in your browser.