Warranty Expiry on Line Items
Capture warranty dates at sale
Record warranty start and end dates per item directly on the invoice. Customers get printed warranty info and you get a searchable warranty database.
Invoice #GST-2023-001
Generated 2 mins ago
Billed To
Tech Solutions Ltd
GSTIN: 29ABCDE1234F1Z5
What do you get out of it?
The warranty is on the bill, not in a conversation. When a customer comes back, the cover period is part of the invoice you issued — so the question is what the record says rather than what anyone remembers agreeing.
How does it work?
- 1
The end date is recorded on the invoice line
At billing time, the warranty end date for the item being sold is stored against that line, alongside the serial numbers or batches it covers.
- 2
It comes from the stock, not from a guess
The date carried on the invoice originates from the warranty recorded against the unit when it was received, so the document and your inventory agree.
- 3
Serials and cover travel together
The same invoice line can hold the unit's serial numbers and its warranty end date, so identity and cover are recorded as one fact at the moment of sale.
- 4
A claim is checked against the invoice
Because the end date is on the line rather than in a side note, resolving a claim months later means opening the invoice.
What situations does it handle?
A customer without their bill
If the item is serialised, the serial alone reaches the invoice, and the invoice carries the warranty end date. The customer losing their copy stops being your problem.
Mixed basket, only some items covered
Warranty sits per line, so a bill combining a warrantied appliance with unwarrantied accessories records cover only where it applies.
Cover on batch-tracked goods
The warranty end date can accompany batch selections as well as serials, so goods sold by batch can still carry cover on the invoice.
How do you get more out of it?
- Recording cover on the bill is the cheapest way to prevent a dispute months later — the document answers the question for you.
- Different items, different cover: warranty sits per line, so an appliance and a cable on the same bill are each represented correctly.
- For serialised goods, the serial plus the warranty date on the line means a claim can be settled from the serial number alone.
- Point customers at the invoice when they buy. Knowing the cover is written down reduces the calls you get later.
Common questions
Is the warranty period printed on the customer's invoice?
The warranty end date is recorded on the invoice line, so it is part of the invoice record. Whether it appears on a particular printed layout depends on the template you have chosen — but the data is there to look up regardless.
What if the customer lost their copy of the bill?
For a serialised item, the serial number is enough to find the invoice, and the invoice carries the warranty end date. This is the practical reason to serialise anything you sell with cover.
Can different items on one bill have different warranties?
Yes. Warranty is held per invoice line, so an appliance with two years of cover and a cable with none can sit on the same bill without either being misrepresented.
How does putting warranty on the bill actually help me?
It moves the conversation from memory to record. When a customer returns, the cover period is on the invoice you issued rather than on a promise someone made at the counter — which settles most disputes before they start, and means any member of your staff can answer rather than just you.
Included free in every plan
Warranty Expiry on Line Items isn't an upgrade or paid add-on. It sits inside Wiseventory alongside GST billing, inventory, POS, GSTR-1 filing and the rest. One simple price for everything.
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