Partial Payments & Refunds
Accept payments in instalments, refund any portion
Customers don't always pay in one go. Wiseventory lets you accept multiple partial payments per invoice and refund any individual payment if needed.
Invoice #GST-2023-001
Generated 2 mins ago
Billed To
Tech Solutions Ltd
GSTIN: 29ABCDE1234F1Z5
What do you get out of it?
A customer paying half today and the rest at month end stays one bill, not two. The invoice carries what is still owed, and if money has to go back out, the refund sits on the record beside the payment it reverses.
How does it work?
- 1
Several payments against one invoice
Each payment is its own record with its amount, how it was paid and the date. A bill settled across three visits has three payments and one invoice number — which is what keeps your books and the customer's agreeing.
- 2
The balance is stored, not recalculated
Every payment records the balance remaining after it. Open a bill from four months ago and it tells you what was outstanding at each step rather than making you reconstruct it.
- 3
The invoice says partly paid
A bill someone has started paying shows as part paid, so it sits apart from bills where nothing has come in at all. You chase the right ones.
- 4
Refund a single payment
Refunds work on the individual payment rather than the whole bill, with a reference recorded against it. A payment already refunded cannot be refunded twice.
What situations does it handle?
Half cash, half UPI, on the spot
Two payments on one bill, both recorded, balance zero. This is the ordinary Indian counter transaction and it needs no workaround.
A customer paying over several visits
Add a payment each time. The running balance steps down and the history shows the sequence in order.
Goods returned after part payment
Refund the payment that needs reversing and leave the rest. The bill still reflects what the customer actually kept and actually paid.
Refunding and cancelling together
Where a whole sale is reversed, the refunds and the cancellation happen as one action, so stock, points and the customer's balance all move at the same moment.
How do you get more out of it?
- Record the payment as it arrives rather than at closing — a part payment reconstructed from memory at 9pm is the one that goes wrong.
- Put the bank or cheque reference in the note. It turns a payment dispute into a five-second answer.
- Watch partly-paid bills by age rather than amount; an old small balance is a worse sign than a large fresh one.
Common questions
Can a customer pay an invoice in instalments?
Yes. Several payments can be recorded against one invoice, each with its own amount, mode and date, and each storing the balance remaining after it — so the bill shows exactly what is still owed.
Can I refund only part of a payment received?
Refunds work on individual payments, so you can reverse one payment against a bill and leave the others in place. Each refund carries a reference, and a payment that has already been refunded cannot be refunded again.
Does a part-paid invoice show differently from an unpaid one?
Yes. A bill someone has started paying shows as part paid, kept apart from bills where nothing has come in — so your chasing list stays honest.
Can I refund and cancel an invoice at the same time?
Yes. Where a whole sale is being reversed, the refunds and the cancellation happen together, so stock, loyalty points and the customer's balance all move in one step.
Included free in every plan
Partial Payments & Refunds isn't an upgrade or paid add-on. It sits inside Wiseventory alongside GST billing, inventory, POS, GSTR-1 filing and the rest. One simple price for everything.
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