Outstanding Balance Tracking
Know who owes you what, in real time
Every customer has a running outstanding balance. Sort customers by what they owe. Send reminders. Get paid faster.
What do you get out of it?
Every rupee owed to you, by customer, with the age of it. Udhar stops being a feeling about who owes roughly what and becomes a list you can act on.
How does it work?
- 1
A balance per customer, not per bill
Credit sales roll up into one figure against the customer, so you can see who owes you rather than reading through invoices.
- 2
Payments reduce it as they land
Every payment records the balance after it, including part payments and mixed cash-and-UPI settlements, so the outstanding figure is always current.
- 3
Age is on the record
How long a balance has been outstanding sits with it. Two customers owing the same amount for two weeks and eight months are different problems.
- 4
Reminders go out on WhatsApp
You can send a reminder with a payment link attached, which is often what turns an old balance into a settled one.
What situations does it handle?
A customer paying across several visits
Record each payment as it comes. The balance steps down and the history shows the sequence.
A regular who always runs a balance
Normal in kirana trade. What matters is whether the balance is stable or growing, which the ageing tells you.
A disputed amount
The invoice and every payment against it stay on the record, so the conversation starts from documents rather than memory.
How do you get more out of it?
- Read outstanding balances by age rather than size. An old small balance is a worse sign than a large fresh one.
- Send reminders on a fixed day each month; regularity works better than chasing hard occasionally.
- Compare what you are owed against what you owe suppliers before payment day — they are one decision, not two.
Common questions
How do I track udhar or credit given to customers?
Each customer carries a running balance of what they owe, built from credit sales and reduced by every payment recorded — so their outstanding amount is always current.
Can I see how long a customer has owed me?
Yes. The age of a balance sits alongside the amount, which is what separates a recent credit sale from one that has been outstanding for months.
Can I remind customers about pending payments?
Yes. A reminder can go out on WhatsApp with a payment link attached, so settling the balance is a tap rather than a trip to the shop.
Included free in every plan
Outstanding Balance Tracking isn't an upgrade or paid add-on. It sits inside Wiseventory alongside GST billing, inventory, POS, GSTR-1 filing and the rest. One simple price for everything.
Free tools you can use right now
No signup, no watermark — they run in your browser.