Email Payment Reminders
Get paid sooner, without the awkward phone call
The reminder carries the bill and a way to pay it, so an old balance can be settled the same day it lands.
Invoice #GST-2023-001
Generated 2 mins ago
Billed To
Tech Solutions Ltd
GSTIN: 29ABCDE1234F1Z5
What do you get out of it?
Overdue bills get chased without you having to remember who owes what. The awkward part of running credit becomes a routine you can keep to.
How does it work?
- 1
Sent against a specific invoice
A reminder references the bill it is about — its number, its amount and what is outstanding — so the customer knows exactly which payment is being asked for.
- 2
A way to pay comes with it
Where you use payment links, the reminder carries one, so the customer can settle from the message rather than making a trip.
- 3
Driven by what is actually outstanding
Reminders follow the balance on the invoice, so a bill that has been part-paid asks for the remainder rather than the original figure.
- 4
Overdue is a status, not a memory
Bills past their due date carry an overdue status, so the list of who to chase is something you read rather than something you assemble.
What situations does it handle?
A customer who has paid but not told you
Record payments as they arrive and the reminder never goes out. Most awkward reminders come from a stale record, not a stale customer.
A regular who always pays late but always pays
Their ageing shows the pattern. Knowing it is stable is worth as much as chasing it.
A disputed bill
The invoice, its payments and its history are all on record, so the conversation starts from documents.
How do you get more out of it?
- Send reminders on a fixed day each month. Predictability gets you paid more reliably than urgency does.
- Always include the payment link — a reminder without a way to act on it is just a message.
- Chase oldest first. A balance that has aged past a few months rarely improves on its own.
Common questions
Can I remind customers about unpaid invoices?
Yes. A reminder can be sent against a specific invoice showing its number and outstanding amount, with a payment link attached so the customer can settle immediately.
How do I know which invoices are overdue?
Invoices past their due date carry an overdue status, so the bills needing attention are a list you read rather than one you compile.
Does a reminder show the full bill or just what is left?
What is still outstanding. Reminders follow the invoice balance, so a part-paid bill asks for the remainder.
Included free in every plan
Email Payment Reminders isn't an upgrade or paid add-on. It sits inside Wiseventory alongside GST billing, inventory, POS, GSTR-1 filing and the rest. One simple price for everything.
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