Home/Features/Invoicing & Billing

Email Payment Reminders

Get paid sooner, without the awkward phone call

The reminder carries the bill and a way to pay it, so an old balance can be settled the same day it lands.

Invoice #GST-2023-001

Generated 2 mins ago

Billed To

Tech Solutions Ltd

GSTIN: 29ABCDE1234F1Z5

Verified
Item Description
QtyAmount
Dell Monitor 24"
2₹24,000
Logitech Keyboard
5₹12,500
USB-C Hub
10₹4,500
Subtotal₹41,000
IGST (18%)₹7,380
Total₹48,380
Compliance Check

What do you get out of it?

Overdue bills get chased without you having to remember who owes what. The awkward part of running credit becomes a routine you can keep to.

How does it work?

  1. 1

    Sent against a specific invoice

    A reminder references the bill it is about — its number, its amount and what is outstanding — so the customer knows exactly which payment is being asked for.

  2. 2

    A way to pay comes with it

    Where you use payment links, the reminder carries one, so the customer can settle from the message rather than making a trip.

  3. 3

    Driven by what is actually outstanding

    Reminders follow the balance on the invoice, so a bill that has been part-paid asks for the remainder rather than the original figure.

  4. 4

    Overdue is a status, not a memory

    Bills past their due date carry an overdue status, so the list of who to chase is something you read rather than something you assemble.

What situations does it handle?

A customer who has paid but not told you

Record payments as they arrive and the reminder never goes out. Most awkward reminders come from a stale record, not a stale customer.

A regular who always pays late but always pays

Their ageing shows the pattern. Knowing it is stable is worth as much as chasing it.

A disputed bill

The invoice, its payments and its history are all on record, so the conversation starts from documents.

How do you get more out of it?

  • Send reminders on a fixed day each month. Predictability gets you paid more reliably than urgency does.
  • Always include the payment link — a reminder without a way to act on it is just a message.
  • Chase oldest first. A balance that has aged past a few months rarely improves on its own.

Common questions

Can I remind customers about unpaid invoices?

Yes. A reminder can be sent against a specific invoice showing its number and outstanding amount, with a payment link attached so the customer can settle immediately.

How do I know which invoices are overdue?

Invoices past their due date carry an overdue status, so the bills needing attention are a list you read rather than one you compile.

Does a reminder show the full bill or just what is left?

What is still outstanding. Reminders follow the invoice balance, so a part-paid bill asks for the remainder.

Included free in every plan

Email Payment Reminders isn't an upgrade or paid add-on. It sits inside Wiseventory alongside GST billing, inventory, POS, GSTR-1 filing and the rest. One simple price for everything.